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Silver Mountain School of Hotel Management offers a comprehensive housekeeping training program designed to prepare students for fundamental entry-level roles within the hospitality industry. The course curriculum provides a complete overview of the housekeeping department, covering everything from basic operational skills to an introduction to departmental management.
The program is structured to build skills progressively, starting with core competencies and moving toward more advanced responsibilities.
Basic Housekeeping Module
This module covers the foundational skills essential for any housekeeping professional. Participants are trained in:
- Equipment Familiarization: Understanding the use and maintenance of professional housekeeping equipment.
- Introduction to Chemicals: Learning about the proper and safe use of various cleaning chemicals.
- Basic Cleaning Procedures: Mastering standard procedures for effective and efficient cleaning.
- Room Making and Servicing: Acquiring the correct techniques for making beds and servicing guest rooms to hotel standards.
- Bathroom Cleaning Procedures: Detailed instructions on cleaning and sanitizing guest bathrooms.
- Public Area Cleaning: Methods for maintaining the cleanliness and appearance of public areas like lobbies and hallways.
Intensive Housekeeping Module
For students looking to advance their capabilities, the intensive module builds upon the basic training with a focus on professional standards and supervisory skills. This includes:
- Room Attendant Etiquette: Developing professional conduct and communication skills for interacting with guests.
- Supervisor Checklist Maintenance: Training on how to follow and maintain supervisor checklists to ensure quality control and uphold departmental standards.
